Which of the following is a best practice for telehealth privacy in CCAR coaching?

• A. Use a private space, ensure privacy, maintain secure platforms, verify identity, and obtain consent.
• B. Use public spaces and insecure platforms for convenience.
• C. Share session details on social media.
• D. Avoid consent.

Answer: (A)

Protecting privacy in telehealth means safeguarding confidentiality throughout the entire coaching session, including the physical space and the technology used. The best practice combines working in a private space, ensuring ongoing privacy, using secure, properly vetted platforms, verifying the client’s identity, and obtaining explicit consent for telehealth. These elements address physical privacy (no disruptive or overheard conversations), technical security (encrypted, access-controlled platforms), authentication (confirming the right person is involved), and informed consent (the client understands how telehealth works and what privacy protections apply). Choosing public spaces and insecure platforms increases the risk of eavesdropping or data interception. Sharing session details on social media or avoiding consent violates confidentiality and ethical/legal obligations.