When a client discloses violence or abuse in the home, what steps should a CCAR recovery coach take?

• A. Withhold any action and continue coaching without discussing safety concerns.
• B. Assess safety, follow mandatory reporting rules if applicable, connect with crisis resources, and coordinate with appropriate authorities while maintaining client-centered support.
• C. Immediately terminate the coaching relationship.
• D. Share all details with family members to ensure safety.

Answer: (B)

When someone discloses violence or abuse, safety for the client is the immediate priority. The coach should quickly assess whether there is immediate danger and help the client create a safety plan, including connecting with crisis resources or emergency services as needed. It’s also essential to know and apply mandatory reporting laws in your jurisdiction—these rules often cover specifics about reporting abuse involving children or vulnerable adults, while adult cases may have different requirements. Even when reporting isn’t mandatory, you should inform the client of their options and support them through the process.

Beyond safety and reporting, coordinate with the appropriate authorities or service providers (such as police, child protective services, medical staff, or domestic violence shelters) to ensure the client has access to protective resources, while continuing to provide nondirective, client-centered support. Avoid actions that delay safety or breach confidentiality beyond what laws or the client permits, and do not terminate the coaching relationship solely because abuse was disclosed.